- Clay Christensen interviewed by Jean McGregor in Clayton Christensen’s Innovation Brain via Businessweek
“Amazing how someone like Christensen can create a lauded apparatus like his Innovator’s Dilemma model, based on technological/economics reasoning, derived from the lessons of the past, and then completely miss on the iPhone. Oh, and don’t forget all those internet appliances we were supposed to buy for the kitchen.
That’s one of the reasons I believe that coming at innovation from a speculative design orientation — while not as systems-based as technologic/economic approaches — leads to deeper insights.
Besides, looking backwards to predict what’s coming won’t work, because the only law that consistently worked in the past is the law of unintended consequences. Systems thinking can explain the past, but can’t feel the future.
(h/t John Gruber)”Abner: I like Clay’s models and count working with him as one of the great triumps of my IDC tenure. What Clay himself misses here is the notion of the iPhone as a PHONE. Sure it has a phone and is called a phone, but it was really a good enought small tablet that was disruptive to the profit structure of the entire mobile phone industry. Clay’s contention in ~2000 that what blackberry users really liked was deleting emails and playing games should have been the clue that it wasn’t the *phone* that people solve more problems with the smart in smart phone than phones. (via abnerg)